Verify my identity and unlock payouts
Identity verification is required for mission applications and their related payments. The badge only describes that identity check.
The Verified identity badge confirms that an ID and its related selfie were reviewed. It does not certify skills or service quality.
IDs accepted by the form (one is enough):
- National ID card — front and back
- Passport — photo page only
- Driver's license — front and back when requested
Images must be readable, unblurred, not cropped over key information, valid, and in a format accepted by the upload screen. The form shows the current size limit.
Under Dashboard → Verification:
- Pick the document type
- Upload the front and the back when applicable
- Add the requested selfie
- Enter your legal identity and submit
Files are placed in private storage with access controls. The privacy policy must state their retention period and authorized recipients.
Standard time: 24 to 48 business hours (excluding weekends). Meanwhile, your profile shows a Verification in progress status.
You'll get an email and a notification with:
- ✅ Approved → green badge shown on your profile immediately
- ⚠️ More info needed → a message explains what to resubmit
- ❌ Rejected → detailed reason (rare, usually for unreadable documents)
If rejected, you can resubmit after making the requested corrections, with no limit.
Once approved:
- mission applications and related payments can be authorized when all other conditions are met;
- the Verified identity badge becomes visible;
- profile completeness reflects the presence of that proof.
The badge must not be read as a certification of skills, company status, or outcomes.
Fraud warning: never submit someone else's document. A suspicion triggers review, proportionate measures, and notice under the applicable rules.
Was this article helpful?
Related articles
Couldn't find your answer? Contact our team and include the relevant page and identifier.
Contact support