Terms of Service

Last updated: May 2026

1. Purpose

These Terms of Service (hereinafter "Terms") set out the rules governing access to and use of the Meyandy platform (hereinafter "the Platform"), operated by Meyandy LLC, a company registered in the State of Delaware, United States, and locally by Meyandy Cameroun SARL, based in Douala, Cameroon.

2. Acceptance of the Terms

Creating an account on the Platform implies full and unconditional acceptance of these Terms. Any user who does not accept the Terms must not use the Platform.

3. Description of services

Meyandy is a marketplace connecting talents (service providers) and recruiters (companies or individuals) across Africa. The Platform enables:

• Creation of verified professional profiles
• Posting and browsing of work opportunities
• Applying to posted opportunities
• Secure escrow payments via Mobile Money
• Messaging between talents and recruiters
• Reviews and reputation system

4. Registration and user account

Registration is free and open to any individual aged at least 18 years or any legally incorporated entity. Users undertake to provide accurate and up-to-date information.

Mandatory email verification: access to the dashboard is conditional upon verification of the email address.

5. User roles

A user can be a Talent (offering services), a Recruiter (posting opportunities), or both. Administrator roles are granted exclusively by the Meyandy team.

6. Payments and commissions

The following payment rules apply:

• Payment is placed in escrow before work begins.
• The talent receives payment after validation by the recruiter or automatically 7 days after delivery.
• Meyandy charges a country-dependent commission between 9% and 12% when the payment is released (so the talent receives between 88% and 91% of the gross amount). The applicable rate is shown on the pricing page.
• The minimum amount per opportunity is defined per country and shown at publication.
• Released transactions are irreversible.

6 bis. Tax obligations of selling talents

Each talent who sells a digital product, packaged offer, service or any other item through Meyandy acts as an independent seller. As such, the talent is solely responsible for understanding, declaring, collecting where applicable and remitting all taxes, duties, contributions, withholdings or other tax obligations applicable in their country of residence, country of activity or any other country concerned by the sale.

Unless otherwise required by law or by a mechanism expressly announced on the Platform, Meyandy does not act as the talent's tax collector, tax agent, tax representative or tax advisor. Commissions, service fees or payment fees charged by Meyandy do not constitute tax collection on behalf of any tax authority.

The talent agrees to indemnify Meyandy against any claim, penalty, tax adjustment, fine, cost or request from a tax authority resulting from the talent's failure to comply with their own tax obligations. If a law requires Meyandy to collect, withhold or remit a tax on certain transactions, Meyandy may apply that withholding, request the necessary information from the talent and adjust the displayed or paid-out amounts.

7. Identity verification

Identity verification is optional but required to receive payments. It consists of uploading an ID document and a selfie, both manually reviewed by the Meyandy team.

8. Disputes

In the event of a dispute between a talent and a recruiter, either party can open a dispute through the Platform. The escrowed payment is frozen until resolution by the Meyandy team (decision within 48 hours).

9. User obligations

Users undertake to:

• Provide accurate and verifiable information
• Respect the terms of accepted opportunities
• Not use the Platform for fraudulent purposes
• Not bypass the Platform's payment system

10. Intellectual property

The content of the Platform (logos, texts, design, source code) is the exclusive property of Meyandy LLC. Work produced under an engagement becomes the recruiter's property once payment is complete.

11. Limitation of liability

Meyandy acts as an intermediary and cannot be held liable for the quality of services delivered between users. The Platform implements reasonable measures to secure transactions and verify identities.

12. Off-platform transactions

12.1 — Prohibitions

Users are strictly prohibited from:

• Sharing personal contact details (phone number, email address, social media handles) in Meyandy's messaging with the aim of initiating a transaction outside the platform;
• Soliciting, accepting or making payment outside Meyandy's secure payment system for any work or service whose initial contact was made through the platform;
• Attempting to redirect a Meyandy user to another platform or payment app in order to avoid the Meyandy commission.

12.2 — Sanctions

Any confirmed violation of Article 12.1 immediately triggers:

• Permanent suspension of the account(s) involved, without notice;
• Permanent forfeiture of any funds held in escrow, in favor of the aggrieved party or Meyandy as the case may be;
• Permanent ban from using any Meyandy platform service, including under a new account;
• Possible legal proceedings for breach of contract in accordance with these Terms and applicable law.

12.3 — Reporting

Any user who witnesses a bypass attempt can report it to support@meyandy.com. Confirmed reports are rewarded with a credit of 5,000 FCFA on the reporter's account.

12.4 — Automatic detection

Meyandy uses automated systems to detect personal contact details in messages. Such information is automatically redacted and attempts are logged.

13. Changes to the Terms

Meyandy reserves the right to amend these Terms at any time. Users will be notified by email and in-app notification. Continued use constitutes acceptance of the new Terms.

14. Governing law

These Terms are governed by Cameroonian law. Any dispute regarding the interpretation or execution of these Terms shall be submitted to the competent courts of Douala, Cameroon.

15. Contact

For any question regarding these Terms, please contact us at: support@africa.meyandy.com