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Practical information

Emergency

In a life-threatening emergency, call your country’s emergency number immediately. This website and its forms are not monitored around the clock.

Appointment request

A few words about the reason are enough: no need to describe your symptoms in detail. The front desk confirms the slot. Your name and a way to reply to you are always asked.

So that we can reply to you.

Getting to the practice

The map and directions appear here; the address is also repeated in every confirmation.

Getting here

Mention in your request if you need step-free access or help on arrival: the team will arrange to welcome you.

Before and after your visit

Late arrivals, cancellations, languages, and results.

Before the visit

In which languages can you consult?

The languages spoken by the team are given in the confirmation; mention yours in the request.

Changes

How do I cancel or move an appointment?

By replying to the confirmation message as early as possible: the slot can then be offered to another patient.

What happens if I am late?

Let the practice know as soon as possible: it will tell you whether the appointment can be kept.

After the visit

How do I get my results?

The caregiver tells you during the appointment how and when they will be sent to you.