Your appointment
The salon confirms the time, duration, and price. A request is not yet an appointment; your name and a way to reply to you are always asked.
Book
After your request
From request to chair.
1
Confirmation
The time, duration, and price are confirmed by message.
2
Reminder
A reminder the day before, with any instructions.
3
On the day
Arrive a few minutes early for the consultation.
Booking terms
Deposit, lateness, and cancellation.
Before
Is a deposit required?
For long services (braids, full colour), a deposit may be requested; its amount appears in the confirmation.
On the day
What if I am late?
Let the salon know: depending on the schedule, the service is shortened or moved.
Changes
How do I cancel or move an appointment?
By replying to the confirmation message, at least the day before: the slot can then be offered to someone else.
Getting to the salon
The map and directions appear here; the address is also repeated in every confirmation.
- Getting here
Let us know if you are coming with a pushchair or need step-free access: the team will meet you at the entrance.