A question about a product?
Availability, origin, quantities for a family meal: write to the shop and the answer comes by message or email.
Availability, origin, quantities for a family meal: write to the shop and the answer comes by message or email.
For an event, a restaurant or an organisation, list the products, quantities and date: the shop replies with a proposal.

Three quick answers.
As long as it is not being prepared, reply to the confirmation message to change it.
Add their name to the order; the order number is enough at the counter.
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